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+385 99 525-8911
information@rijeka-airport.hr
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Check-in


Check-in counter



Flight check-in is available 120 minutes before international flights departures and 60 minutes before domestic flights departures.



We kindly ask passengers to check-in for their flight on time to avoid possible delays.



    Passengers should check-in at one of the 7 counters for:


  • Domestic flights up to 30 minutes before scheduled departure time

  • International flights up to 40 minutes before scheduled departure time


The handling agent has the right to deny boarding to those passengers who fail to report to the check-in counter within the allowed time or without the necessary documentation.


All airlines now use electronic paperless tickets. This means that passengers are allowed to check-in for their flight just by presenting a booking code (e-ticket number) and a valid identification document.






Mobile and web check-in




Currently, at Rijeka airport the web check-in service is avaliable for Lufthansa, Condor, Croatia Airlines and Trade Air passengers, but also for those who fly with Ryanair* and Eurowings**.



  • Passengers can print the boarding card from their home PC and can, at their arrival to the airport, go directly to the security checkpoint in case they only have hand luggage.

  • In case passengers have luggage that hasn't been checked in, they are mandatoryto report at check in counter before proceeding to security check.



*Ryanair passengers are obligated to check in online. In case you are having trouble with checking in for Ryanair flight you can check in at the airport that has additional fee.


**Eurowings passengers are obligated to check in online. In case you are having trouble with checking in for Eurowings flight you can check in at the airport that has additional fee.





Self-service kiosk check-in



At Rijeka airport self service check-in is also avaliable. Self service check-in allows passengers travelling with hand luggage only* to print the boarding pass from the self-service kiosks located in the check-in hall only in case you are not already checked in and you don't have boarding pass!


Currently, at Rijeka airport, this service is available for Lufthansa, Croatia Airlines, Trade Air, AirSerbia passengers only.


*Check-in service is also avaliable in case you have hold luggage but you have to drop your bag off at check-in counter.



How to use self-service kiosk:




  1. Remove all old tags and labels from your luggage.

  2. Place luggage on to the scale next to the self-service kiosk.

  3. Tag your bag correctly with barcode facing upwards.

  4. Tie up all loose straps to prevent snagging.

  5. Drop your luggage off at the check in counter.

  6. Oversized luggage must be brought to Infromation Desk located in the departures hall in main terminal.








Travel documents






Airline ticket



Passengers who fail to show an identification document at the check-in will not receive boarding pass and therefore will not be accepted on board.




Identity documents






At the airport, it is mandatory to show a valid photo identity document at the check-in counter (with the booking code reference), security check (with the boarding pass) and at the boarding gate (with the boarding pass).



Identity Card



EU national identity cards are usually accepted as valid identification documents for entry into EU countries and into a limited number of non-EU countries. Before your departure, please check if you are allowed to travel to your destination only with ID card.



Passport



Passport is a travel document issued by a country's goverment to its citizens that verifies the identity and nationality of the holder for the purpose of international travel. For some countries it is mandatory to apply also for a visa. Before your departure, please check if you are allowed to travel to your destination only with passport, or you will need visa as well.



Driving licence



The driving licence is not recognised as a valid identification document for international travel allowing entrance into a foreign country. Driving licence will not be accepted as valid document at the check in counter or gate.


For additional information about documents required for entering and leaving the Republic of Croatia contact:



    Immigrations:

  • AIRPORT POLICE STATION RIJEKA
  • Tel: +385 51842-231
  • Fax: +385 51842-231
  • E-mail: pap.rijeka@mup.hr
  • www.mup.hr



    Visa:

  • MINISTRY OF FOREIGN AND EUROPEAN AFFAIRS
  • Tel: +385 1 4569 964
  • Fax: +385 1 4551 795, +385 (0)1 4920 149
  • www.mvep.gov.hr



    Customs:

  • CUSTOMS DIRECTORY OF THE REPUBLIC OF CROATIA
  • Tel: + 385 1 6102 333
  • CUSTOMS HOUSE RIJEKA
  • Tel: + 385 51 359 800
  • INTERNAL TERMINAL CUSTOMS OFFICE RIJEKA AIRPORT
  • Tel: +385 51 319 169

  • All necessary information may be found on www.carina.hr




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